Please state at the beginning of the call if it is an advice call or a request for transfer. This will enable us to start the process of mobilising in urgent calls.
Conference calls: We are able to offer a conference call service for all advice calls and all urgent referrals. You will be conferenced in with the appropriate specialist consultant by the NEST team member who answers your call.
Below are links to our referral guideline and referral documents. These contain all the information we need to triage and mobilise so please use these to ensure you have all the facts we will need.